This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.quickomart.com.
WHAT PERSONAL INFORMATION WE COLLECT
When you visit Quicko Mart website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
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Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
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Log files track actions occurring on our website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Google Analytics is used throughout our website to analyse website traffic, user demographics, website interactions & trends.
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Facebook Pixel is used throughout our website to analyse website traffic, user demographics, website interactions & trends.
Also, when you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your full name, billing address, shipping address, phone number, email address, delivery area, delivery time slots, payment methods (Cash/Card on Delivery, Credit Card/Debit Card/Wallets/Net Banking via our 3rd party Payment Processor – Razorpay. Read Razorpay Privacy Policy) This is called Order Information.
By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.
COLLECTION & STORAGE OF FINANCIAL DETAILS
Our online payments are processed via Razorpay – 3rd party Payment Processor and our Cash/Card on Delivery payments are processed by GPRS enabled Card Swiping Terminals from ICICI Merchant Services. So, Quicko Mart does not collect or store customers financial details such as credit/debit card details, cvv, expiry dates, passwords of any sort.
HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to: – Communicate with you. – Screen our orders for potential risk or fraud. – When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.
We also use Google Analytics to help us understand how our customers use Quicko Mart. How Google uses your Personal Information.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
YOUR RIGHTS
You have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, you may modify your details by logging into your account dashboard at View Dashboard. Alternatively, you may please contact us at support@quickomart.com with your valid government issued identification.
Additionally, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
DATA RETENTION
When you place an order through our website, we will maintain your Order Information for our records by electronic means for the running fiscal year the order was placed and for further one year we will physically maintain order details before being destroyed.
MINORS
Quicko Mart is not intended for individuals under the age of 18.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
If you have questions and/or require more information, do not hesitate to contact us at:
Grievance Officer
Address: SAAS Square, Canal Road, Judgemukku, Thrikkakara Cochin, Kerala – 682021
Email: grievances@quickomart.com | Website: www.quickomart.com
Ph: +91 70340 888 00